iBen Robot (Beijing Huiwen Science & Technology (Group) Co., Ltd.) was established in March 2016, independent research and development based on natural language processing (NLP) as the core of artificial intelligence (AI) engine, AI engine with voice recognition, intelligent questions and answers, Knowledge graph representation, sentiment analysis and other text big data mining and analysis capabilities, and fusion of face recognition and speech synthesis technology, with multi-modal information processing capabilities. With the AI engine as the core and facing the application requirements of physical service robots, it has developed a service robot interaction platform and a service robot hardware platform, and has independent hardware R&D and production capabilities. iBen robot products include intelligent interactive robots, commercial cleaning robots, intelligent disinfection robots, intelligent inventory robots, intelligent distribution robots, etc., and are now widely used in various scenarios such as airports, high-speed rails, medical services, government affairs, banks, and exhibition halls.